Empathetic Leadership
Do your team feel seen and really heard...?
Empathetic Leadership is the key to positive relationships. It is essential that your Team feel seen and heard and totally understood. It also helps with the following :-
- Innovation
- Retention
- Engagement
- Inclusivity
Innovation
Team members are more likely to be innovative with ideas and suggestions if they know they have an Empathetic Leader who appreciates and understands them totally. The Leader will listen to their ideas as an established relationship has been built on trust.
Retention
Respecting everyone's life and work boundaries is key to being empathetic. With this mutual respect you are far more likely to retain team members for longer in your team and organisation.
Engagement
By constantly understanding and involving everyone to achieve goals and most importantly celebrating the small wins as much as the big wins.
Inclusivity
Everyone is a unique member of the Team and everyone brings their own talents.
Empathy in action is understanding any struggles your Team members may have inside and outside work.
The key elements are:-
- Fully present mentally and physically
- Actively listening and being curious
- Listen with the intention to understand NOT to solve or respond
- Providing time and space so that they can be fully heard and seen
- Showing compassion without relating to the situation (not about YOU)
- Imagine being in their shoes
- Following up
"People may not remember what you said but they will remember how you made them feel"
Please do get in touch for a workshop on Empathetic Leadership or 1:1 coaching bev@nuggetsoflearning.co.uk
