Team briefings…
Organisations often change their strategic direction, sometimes due to external factors or to their own internal changes.
External could be a price reduction due to competitor or the overall economic landscape. Internally you might have lost several key skilled workers which means reallocation of tasks.
Communicating to your team strategic changes is vital and you should have in place regular team briefings or meetings.
Preparation is key to delivering announcements to your team.
You must be able to deliver the key points in a consistent and professional manner and be able to handle general questions and answers effectively and confidently.
When you have briefed your team you need to clarify their understanding of the message and the next steps.
As a checklist see below:-
- Effectively covered opening statement points. Got to the point quickly but sensitively. Positioned the local picture in the wider context.
- Showed respect and empathy whilst maintaining focus and formality.
- Responded to questions effectively and listened actively.
- Show understanding & handle any emotional reactions effectively.
- Check for understanding and give helpful and factual explanations.
- Give a personal commitment to support the team.
- Make sure you write up action points and that you circulate.
To summarise the things to include:-
- Introductory statement & purpose
- Content and context of announcement
- Explanations
- Q & A
- Review & close
Please do contact bev@nuggetsoflearning.co.uk for a workshop on conducting team briefings.
