Clear messages…

nuggetsoflearning • December 15, 2014

So much of communication is muddled, email seems an excuse to just release what is in your head with no thought for the audience.

This week nuggets is delivering a workshop on non verbal and verbal communication which we have packaged as “Clear messages”.

We are using the 7 “C’s” model which can be applied to any form of communication and provide a very handy checklist to ensure clarity.

Clear Purpose – be specific
Concise Keep it simple
Concrete Say what you need to say
Correct No spoilers – spelling & grammar
Coherent Logical – points lead to main point
Complete Call to action – audience has all they need
Courteous The right behaviour – correct titles

Please do contact us bev@nuggetsoflearning.co.uk

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