Clear messages…
nuggetsoflearning • December 15, 2014
So much of communication is muddled, email seems an excuse to just release what is in your head with no thought for the audience.
This week nuggets is delivering a workshop on non verbal and verbal communication which we have packaged as “Clear messages”.
We are using the 7 “C’s” model which can be applied to any form of communication and provide a very handy checklist to ensure clarity.
| Clear | Purpose – be specific |
| Concise | Keep it simple |
| Concrete | Say what you need to say |
| Correct | No spoilers – spelling & grammar |
| Coherent | Logical – points lead to main point |
| Complete | Call to action – audience has all they need |
| Courteous | The right behaviour – correct titles |
Please do contact us bev@nuggetsoflearning.co.uk
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