Be the business you want to be…
nuggetsoflearning • February 17, 2014
- Develop loyalty – make doing business with your company enjoyable and make your clients feel special. What do you do when they place an order?:-
- send a thank you card
- send fruit
- send a book
it will dependent on your business. It is the little things that make them feel valued.
- Front of mind – Identify your top 5 Clients and keep them front of mind. Constantly communicate with them, and remember the personal things about them.
- Building Trust – Position yourself as an expert and share your knowledge. Keep connecting and make sure it is at a personal level. Show your testimonials, display on company literature. Do what you say you are going to do!!
- Creating referrals – thank people for their business take them out to lunch and ask for referrals.
- Proud to be in business – give everyone an experience who comes into contact with you and your organisation
Photograph – Matt Harris www.mjhpictures.com
26 nuggets your Key Takeaways
“Treat rest as work’s equal partner” – Alex Soojung-Kim Pang the author of Rest
Personal Branding is the reputation and value people associate with you. Personal Impact is how people feel, think, or act after interacting with you.
The Skill That Improves Every Decision
What a Village Fete Can Teach You About Running a Great Team...?
Creating an accountability partner
Hard Conversations
Processes & systems lead to results
Big thinking, Direction, Identity and Growth
Strong ground is the ability to stay emotionally steady, honest, and courageous—even when things feel uncertain or uncomfortable...
Coaching and AI—a partnership you didn’t know you needed.
How to stop procrastinating?