Be the business you want to be…
nuggetsoflearning • February 17, 2014
- Develop loyalty – make doing business with your company enjoyable and make your clients feel special. What do you do when they place an order?:-
- send a thank you card
- send fruit
- send a book
it will dependent on your business. It is the little things that make them feel valued.
- Front of mind – Identify your top 5 Clients and keep them front of mind. Constantly communicate with them, and remember the personal things about them.
- Building Trust – Position yourself as an expert and share your knowledge. Keep connecting and make sure it is at a personal level. Show your testimonials, display on company literature. Do what you say you are going to do!!
- Creating referrals – thank people for their business take them out to lunch and ask for referrals.
- Proud to be in business – give everyone an experience who comes into contact with you and your organisation
Photograph – Matt Harris www.mjhpictures.com
Being there mentally & physically....
Writing it down and making a plan of how you will stop...
"Comparison is the thief of joy..."
"Say what you mean and mean what you say"
Why do we pursue happiness and overlook joy?
Working together effectively...
Not just a reflective tool...
Making the process fun & motivating...
Becoming a better person and Leader...
3 words as a compass for your day and your year...
Impactful learning in bite size chunks...
Simple acts of kindness not only benefit the recipient they can hugely benefit the giver